feat: 反馈处理增加回复功能 — 管理员可回复用户反馈并推送通知

This commit is contained in:
2026-06-08 17:02:34 +08:00
parent a1e62e487d
commit 91ff95ea48
2 changed files with 187 additions and 3 deletions

View File

@@ -30,6 +30,6 @@ export function getFeedbackList(params?: { page?: number; pageSize?: number; sta
} }
/** 更新反馈状态(管理员) */ /** 更新反馈状态(管理员) */
export function updateFeedbackStatus(id: number, status: string) { export function updateFeedbackStatus(id: number, status: string, admin_reply?: string) {
return request({ url: `/feedback/${id}/status`, method: 'PUT', data: { status } }) return request({ url: `/feedback/${id}/status`, method: 'PUT', data: { status, admin_reply } })
} }

View File

@@ -52,7 +52,7 @@
<!-- 操作按钮 --> <!-- 操作按钮 -->
<view class="actions"> <view class="actions">
<view v-if="item.status === 'pending'" class="action-btn process" @tap="updateStatus(item, 'processed')"> <view v-if="item.status === 'pending'" class="action-btn process" @tap="openReplyModal(item)">
<text class="action-text">标记处理</text> <text class="action-text">标记处理</text>
</view> </view>
<view v-if="item.status === 'pending'" class="action-btn ignore" @tap="updateStatus(item, 'ignored')"> <view v-if="item.status === 'pending'" class="action-btn ignore" @tap="updateStatus(item, 'ignored')">
@@ -77,6 +77,39 @@
<text class="empty-text">暂无反馈</text> <text class="empty-text">暂无反馈</text>
</view> </view>
</scroll-view> </scroll-view>
<!-- 回复弹窗 -->
<view class="modal-mask" v-if="showReplyModal" @tap="showReplyModal = false">
<view class="reply-modal" @tap.stop>
<view class="modal-header">
<text class="modal-title">回复反馈</text>
<view class="modal-close" @tap="showReplyModal = false">
<text class="modal-close-text">×</text>
</view>
</view>
<view class="reply-body">
<view class="reply-origin" v-if="replyTarget">
<text class="reply-origin-label">用户反馈</text>
<text class="reply-origin-text">{{ replyTarget.content }}</text>
</view>
<text class="reply-label">回复内容可选</text>
<textarea
class="reply-textarea"
v-model="replyText"
placeholder="输入回复内容,将通知给用户..."
maxlength="500"
/>
</view>
<view class="reply-footer">
<view class="reply-btn skip" @tap="handleProcessSkipReply">
<text class="reply-btn-text">仅标记处理</text>
</view>
<view class="reply-btn confirm" @tap="handleProcessWithReply">
<text class="reply-btn-text">回复并处理</text>
</view>
</view>
</view>
</view>
</view> </view>
</template> </template>
@@ -111,6 +144,11 @@ const pageSize = 20
const total = ref(0) const total = ref(0)
const initialLoaded = ref(false) const initialLoaded = ref(false)
// 回复弹窗
const showReplyModal = ref(false)
const replyTarget = ref<Feedback | null>(null)
const replyText = ref('')
const noMore = computed(() => list.value.length >= total.value && total.value > 0) const noMore = computed(() => list.value.length >= total.value && total.value > 0)
onMounted(async () => { onMounted(async () => {
@@ -161,6 +199,33 @@ function loadMore() {
loadList(false) loadList(false)
} }
function openReplyModal(item: Feedback) {
replyTarget.value = item
replyText.value = ''
showReplyModal.value = true
}
async function handleProcessSkipReply() {
if (!replyTarget.value) return
await doUpdateStatus(replyTarget.value, 'processed')
}
async function handleProcessWithReply() {
if (!replyTarget.value) return
await doUpdateStatus(replyTarget.value, 'processed', replyText.value.trim() || undefined)
}
async function doUpdateStatus(item: Feedback, status: string, admin_reply?: string) {
try {
await updateFeedbackStatus(item.id, status, admin_reply)
item.status = status
showReplyModal.value = false
uni.showToast({ title: admin_reply ? '已回复' : '已更新', icon: 'success' })
} catch (e: any) {
uni.showToast({ title: e.message || '操作失败', icon: 'none' })
}
}
async function updateStatus(item: Feedback, status: string) { async function updateStatus(item: Feedback, status: string) {
try { try {
await updateFeedbackStatus(item.id, status) await updateFeedbackStatus(item.id, status)
@@ -421,4 +486,123 @@ function goBack() { uni.navigateBack() }
font-size: $font-md; font-size: $font-md;
color: $text-muted; color: $text-muted;
} }
/* 回复弹窗 */
.reply-modal {
width: 100%;
background: $surface;
border-radius: $radius-2xl $radius-2xl 0 0;
padding-bottom: calc($space-xl + env(safe-area-inset-bottom));
margin-top: auto;
}
.modal-header {
display: flex;
align-items: center;
justify-content: space-between;
padding: $space-lg $space-xl $space-md;
border-bottom: 2rpx solid $border;
}
.modal-title {
font-size: $font-xl;
font-weight: 600;
color: $text;
}
.modal-close {
width: 56rpx;
height: 56rpx;
display: flex;
align-items: center;
justify-content: center;
border-radius: 50%;
background: $border;
&:active { background: darken($border, 5%); }
}
.modal-close-text {
font-size: $font-2xl;
color: $text-sec;
line-height: 1;
}
.reply-body {
padding: $space-lg $space-xl;
}
.reply-origin {
padding: $space-md;
background: $bg;
border-radius: $radius-lg;
margin-bottom: $space-lg;
}
.reply-origin-label {
font-size: $font-sm;
color: $text-muted;
display: block;
margin-bottom: $space-xs;
}
.reply-origin-text {
font-size: $font-md;
color: $text-sec;
line-height: 1.6;
}
.reply-label {
font-size: $font-base;
font-weight: 600;
color: $text;
display: block;
margin-bottom: $space-sm;
}
.reply-textarea {
width: 100%;
height: 200rpx;
padding: $space-md;
background: $bg;
border-radius: $radius-lg;
border: 2rpx solid $border;
font-size: $font-md;
color: $text;
box-sizing: border-box;
}
.reply-footer {
display: flex;
gap: $space-md;
padding: $space-md $space-xl;
border-top: 2rpx solid $border;
}
.reply-btn {
flex: 1;
height: 80rpx;
border-radius: $radius-lg;
display: flex;
align-items: center;
justify-content: center;
&.skip {
background: $bg;
border: 2rpx solid $border;
}
&.confirm {
background: linear-gradient(135deg, $primary, #E67355);
}
&:active { opacity: 0.8; }
}
.reply-btn-text {
font-size: $font-md;
font-weight: 600;
.skip & { color: $text-sec; }
.confirm & { color: $surface; }
}
</style> </style>